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Operations Director
London & South East
Available from June 2017
£80-90k basic plus package

  • Results driven, resourceful and commercially minded 
  • Client relationship specialist with an energetic passion for hospitality.
  • Strong people manager who consistently builds high-performing teams.
  • Innovative approach in turning around contracts that push for growth.
  • Seasoned operator with culinary, FM, social media and start-up experience.

Results driven, resourceful and commercially minded 

My key expertise is in turning around underperforming contracts within food and beverage operations and building long-term client loyalty that expedites further growth. By drilling down on customer feedback and reacting accordingly to those opportunities, I empower the workforce and stakeholders at multiple levels, to have the desire to deliver.

Client relationship specialist with an energetic passion for hospitality

An accomplished speaker, broadcaster and writer, I am comfortable in client facing roles when called on to present. From digital to traditional, I am adept at communicating through multiple channels to an exceptionally high level. I regularly conceptualise and orchestrate sales and marketing campaigns to effectively build a brand to generate revenue and engagement.

Strong people manager who consistently builds high-performing teams

With a management style that is inclusive, constructive and consistently passionate, I articulate the values of the business to the wider team. Instilling a ‘one team’ culture of continuous development, I have consistently executed a communications and service recovery strategy that builds trust and rapport that drives customer confidence and brand loyalty.

Innovative approach in turning around contracts that push for growth

A highly organised individual, I take a great deal of pride in driving business, teams and projects forward tirelessly. With a ‘back-to-basics’ approach to food provenance and service excellence, I am adept at creating brand propositions that appeal to a wide array of customer aspirations. My strong understanding of commercial innovation and mobilisation of strategic business projects from concept to completion, have consistently driven business growth and client retention.

Seasoned operator with culinary, FM, social media and start-up experience

With a unique skillset gained over three decades of exemplary service across many sectors, I continually reimagine the customer experience to create key differentiators with market competitors. Through stakeholder collaboration, robust planning and focused delivery, I thrive within a culture of delivering excellence under pressure.

 

Please get in touch with Craig at COREcruitment to learn more about me - craig@corecruitment.com.

020 7790 2666

Connect with Craig on LinkedIn to keep in touch www.linkedin.com/in/craigprentice.