Reception Manager for Boutique 5* Hotel in Surrey – £32k + benefits
Beautiful 5* Boutique Hotel, high-end restaurants and lounge as well as conferencing and private dining facilities and some of the finest state of the art leisure and spa facilities located in the beautiful Surrey area.
We are looking for a strong leader who is able to manage and motivate the front office team, ensuring all company standards are delivered and guest expectations exceeded.
The ideal candidate will have to:
- Demonstrate a passion and commitment to training delivery, ensuring the team have an understanding of the hotel products and services, as well as an understanding of the local area.
- Have strong financial understanding of the front of house department and the impact it has on the hotels profitability.
- Recruit and develop a cohesive team that show passion and commitment.
- Possess exceptional customer service skills with the ability to develop key relationships with all our guests.
- Be a strong communicator who can establish strong working relationships with all hotel departments.
- Have experience of working in a similar style property, which is essential to this role, as is an operating knowledge of the PMS Opera system.
- Develops close relationships with guests throughout their stay with the aim of gaining their loyalty
- Continuously develop the team to highest standard
- Monitor in-house and online guest reviews and adapt/amend/address any issues reported
Previous experience in a Country House / Boutique Hotel or 4* and 5* luxury hotel is essential.
Interested in this great challenge? Contact Lara with your updated CV
At COREcruitment we are experts in recruiting for the service sector. We currently have over 700 live roles across the UK, Middle East, Europe, North America, South East Asia, Africa and Australia. To view other great opportunities please check out our website at COREcruitment or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities.
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COREcruitment are experts in recruiting for the service sector. We currently have over 700 live roles across the UK, Middle East, Europe, North America, South East Asia, Africa and Australia. To view other great opportunities please check out our website at www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities.
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